Searching for submitted orders
After you place an order, you can use the Search bar to look up the order.
Note: This feature does not apply to CSR users.
To search for an order:
- In the
Search bar at the top of
the page, select
Order Number and specify all or part of the
- If the order has multiple generations, append the suffix, for example, 12345/2.
- If you are a B2B user, you can also look up the order by using a purchase order number.
- If you are a guest user, you must also specify the email address that is associated with the order.
- Click .